Home / Subscriptions

Calmer Chai Subscriptions

Chai subscription canisters

Are you a regular chai sipper that can’t get enough of that #GoodCalmer?

Get ready to save time and money with our chai subscription & become the chai-hard you’ve always wanted to be.

Perks

  • Save $$$ when you subscribe! Get 15% off your order every time.
  • Never run out again! Set it and forget it, we’ve got you covered.
  • You choose how often! Delivered (by chai angels) fresh to your door.
  • Modify your subscription anytime you like, it’s up to you.

Ready to Chai?

1. Select the ‘Subscribe & Save’ Option
Choose between the Calmer Chai, Vegan Chai, Dandi Chai and Super Spiced Cacao products, including what size you prefer and how many you’d like per order.

2. Set Your Chai Frequency
Your Calmer products can be delivered every 30, 60 or 90 days.

3. Time for Chai!
Your delivery is on its way to your door! Products are automatically delivered according to your schedule of choice. Adjust your order anytime you like, or cancel after 3 orders.

Hit play on our video tutorial for a step-by-step guide on how to set up your subscription.

Let's do this

Subscriptions FAQs

What products are included in the subscription service?
You can choose between our award-winning Calmer Chai, Vegan Chai, Dandi Chai & the Super Spiced Cacao. Please note: Golden Chai is not included in the subscription service.

How does the subscription service work?
Once you have selected the “Subscribe & Save” option and selected your delivery frequency, your products will automatically be delivered on your preferred schedule. Modify your subscription anytime or cancel your subscription after 3 cycles.

What delivery frequency do you recommend?
It’s totally up to you! If you are a chai-finatic, you may want to have it delivered every 30 days, however, you can change your delivery schedule anytime you like. You have the option of getting your chai delivered every 30, 60 or 90 days and it will automatically be delivered on the schedule of your choice.

How do I modify my subscription?
You can modify your subscription anytime you like by logging into your ReCharge customer account on our website. You should have received a Subscription Activation email from ReCharge with your customer account log-in details when you initially started your subscription.

Once logged in, you can change your subscription preferences, delivery frequency, or update your credit card details. You can also modify your subscription by clicking on the unique customer portal link sent to you in your Subscription Activation email.

What is the shelf life of Calmer Sutra products?
We recommend 6 months in the fridge and 8 months in the freezer. Learn more about our chai here.

Yay, I’ve just placed my order! When will I receive it?
As a guide, the turn-around time from when the order is processed in Melbourne Metro is 2 business days. Rural and interstate will be 3 - 5 business days. You will receive a tracking number via email along with an invoice once payment has been made.
We use third party courier services, so if your order has not arrived after the suggested time, please contact us: (03) 9553 2836 / orders@calmersutratea.com.au

Do I need to pay for shipping?
All orders over $60 will receive FREE shipping! We ship Australia wide via our online shop. Any orders under $60 will incur the following shipping fees:
  • 499 grams or less - $7.20
  • 500 grams - 3kg - $11.30
I would like to return my product or have it refunded. How do I do that?
If for any reason you are not completely satisfied with your purchase we will give you a 2 day money-back guarantee time frame from the time you receive the goods.

Please email us at orders@calmersutratea.com.au within that time if you are not satisfied with your purchase so that we can resolve any problems.

This refund policy does not apply to goods which have been used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All postage costs are to be paid by the buyer.

We recommend that you return the product via Registered post and that you prepay all postage. You assume any risk of lost, theft or damaged goods during transit. Calmer Sutra Tea will not be responsible for parcels lost or damaged in transit.

Okay, I'm ready!

Please note

Subscriptions are NOT supported by Shop Pay, please checkout via 'Add to Cart' to pay by credit card or PayPal. Good Calmer points and discount codes CANNOT be applied to subscriptions.